Consulting Skills A client Centred Approach

Why you should attend

In today's business environment managers increasingly find themselves undertaking internal cross-functional assignments aimed at improving the organisation's performance, or possibly acting as the interface between external consultants and the rest of the organisation. Consulting skills will assist you to become more successful in workplace situations, enhance your ability to influence others and provide a framework of methods and techniques to support your consulting.

Who will benefit

Existing internal and external consultants, particularly those new to the role, or if you are considering a career in consultancy. Line managers, project managers, or staff where consulting skills would be of practical use.

Duration

Three days

Event Outline

Consulting is a human process and the practical three-day programme is designed to provide a platform of skills that will help you establish and maintain excellent relationships. The topics will include:

• Succeeding at consultancy
• The consultancy cycle of entry, contracting, investigation, analysis, presentation and exit
• How to work effectively with your client
• Influencing others
• How to work in political situations
• How to be an effective force for change

You will also practise skills of:

• Listening and questioning
• Influencing
• Facilitation
• Presentation
• Problem analysis and solution

Related Workshops

VIP
The Solutions Lab
Managing Projects
ChangeCharts™

Taking it further

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